Plan Your Visit.
Everything you need to know before your first session, from what to wear and how to prepare to important paperwork, safety guidelines, and frequently asked questions.
PARTICIPANT FORMS → FREQUENTLY ASKED QUESTIONS →Everything in One Place.
Find the information you need to feel prepared for your Hearts of Steele experience.
Dress for Comfort. Prepare for the Barn.
Participants should dress appropriately for the weather and for activities around horses. Proper clothing and footwear are important for a comfortable experience.
- Always wear long pants, including during the summer.
- Wear sturdy-soled boots or shoes with a ¼-inch heel.
- Bring jackets and gloves during cold weather. The arena is not heated.
- Do not wear fragrances. They attract bugs.
- Avoid dangling jewelry and loose accessories.
Before You Enter the Barn.
These guidelines help support a safe environment for participants, staff, volunteers, and horses.
Arrival & Parking
Plan to arrive a few minutes early so you are ready when your scheduled session begins.
Drive slowly on the gravel driveway. The posted packet speed limit is 10 MPH.
Park in designated areas and do not block barn doors.
Respect Our Horses
Horses follow a feeding program. Always ask a staff member before offering treats.
Never hand-feed the horses.
Leave gates as you find them, whether open or closed.
Keep the Grounds Safe
The stable grounds, including the parking area, are designated smoke-free.
Alcohol is prohibited.
Follow staff instructions while participating in equine-related activities.
Forms & Registration.
Please review and complete the required paperwork before participating in a session.
Participant Application Packet
Contains participant registration, program information, scheduling preferences, agreements, and other enrollment documents.
DOWNLOAD APPLICATION →Liability Waiver
The Waiver, Release of Liability, and Assumption of Risk Agreement explains the risks associated with equine activities. Read carefully before signing.
DOWNLOAD WAIVER →Online Participant Form
Access the existing Hearts of Steele online form. Follow the instructions provided within the form before submitting.
OPEN ONLINE FORM →HOS Pre-Assessment
Complete the Hearts of Steele pre-assessment using the existing online form. This is separate from the printable application and waiver.
COMPLETE PRE-ASSESSMENT →Questions about paperwork or which forms apply to you? Contact Hearts of Steele →
Questions? We Have Answers.
Preparing for a new experience often comes with questions. Here are some helpful answers based on the Hearts of Steele participant information.
If you need additional assistance, our Contact page provides a form where you can select the reason for your inquiry.
ASK US A QUESTION →What should I wear to my session?
Long pants are required, even in summer. Wear sturdy-soled boots or shoes with a ¼-inch heel. Dress for the weather, avoid fragrances, and do not wear loose or dangling jewelry.
Do I need to complete forms before participating?
Yes. The application packet identifies participant registration, signed liability/photo release documentation, and a session agreement as mandatory before participation.
Visit the Forms & Registration section to access the documents.
How long are the sessions?
The existing participant packet describes 50-minute sessions arranged around individual needs and availability. Confirm current scheduling details with Hearts of Steele.
When are sessions offered?
The uploaded application packet lists Thursday through Saturday sessions and three 12-week sessions each year. Current openings and times should be confirmed directly.
What happens if the weather is bad?
Hearts of Steele may cancel sessions when weather or other conditions create safety concerns. The packet includes guidelines for severe storms, high winds, extreme temperatures, hazardous driving conditions, and unsafe arena conditions.
Light rain does not automatically result in cancellation. Review the participant packet for full details.
What if I cannot attend my scheduled session?
Notify Hearts of Steele as early as possible. The participant packet provides attendance and cancellation requirements, including possible fees for late notice.
Review those terms before signing your session agreement.
Can I bring treats for the horses?
Please check with a staff member before offering any treats. The horses follow a feeding program, and hand-feeding is not permitted.
Is the arena heated?
No. The dress requirements state that the arena is not heated. Jackets and gloves are required during cold weather.
Can I use my Flexible Spending Account (FSA)?
Hearts of Steele states that equine-facilitated learning may be eligible as an FSA-covered expense. Eligibility depends on your individual plan and the nature of the service.
Contact your benefits administrator to confirm eligibility and any documentation requirements before relying on reimbursement.
Who should I contact if I have additional questions?
Visit our Contact Form and select the topic that best describes your question or request.
Flexible Spending Account Information
Equine-facilitated learning may qualify as an eligible expense through a Flexible Spending Account (FSA).
Please check with your benefits administrator to determine whether your specific services are covered and what documentation may be required.
ASK ABOUT PAYMENT OPTIONS →Ready for Your Hearts of Steele Experience?
Review your forms, prepare for your visit, and reach out if you need assistance. We look forward to connecting with you.